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Return Policy 

Last Updated August 26, 2024

Return & Exchange Policy

At La Rasco LLC, we take pride in offering high-quality, handcrafted products designed to meet your expectations. Due to the custom nature and uniqueness of our items, all sales are final. We do not accept returns or exchanges on any of our products, including home decor, 100% soy candles, and custom artwork.

Please note the following:

  1. Custom Orders: All custom artwork, including posters, notebooks, mousepads, and desk mats, is created specifically for you. As such, we cannot accept returns or exchanges for any custom-designed items.

  2. Home Decor & Soy Candles: Our home decor pieces and soy candles are carefully crafted and inspected before shipping to ensure they meet our quality standards. We do not accept returns or exchanges on these items.

  3. Damaged or Defective Items: If you receive an item that is damaged or defective, please contact us within 7 days of receiving your order. We will work with you to address the issue and find a satisfactory solution, which may include a replacement or a refund, at our discretion.

  4. Order Cancellations: Once an order has been placed, it cannot be canceled or modified, as we begin processing it immediately to ensure timely delivery.

We encourage you to carefully review product descriptions and images before making a purchase to ensure you are satisfied with your selection. If you have any questions or concerns prior to placing an order, please contact us, and we will be happy to assist you.

Thank you for your understanding and for choosing La Rasco LLC!

Privacy Notice 

Last Updated August 26, 2024

Privacy Notice

Introduction

La Rasco LLC ("we," "our," "us") is committed to protecting the privacy and security of our website visitors and customers. This Privacy Notice explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

1. Information We Collect

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, billing and shipping addresses, phone number, and payment information.

  • Device Information: We automatically collect certain information about your device when you visit our website. This may include your IP address, browser type, operating system, and referring URLs. We may also collect information about how you interact with our website.

  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our website, to analyze usage patterns, and to personalize content and ads. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal information to process and fulfill your orders, including sending you emails to confirm your order status and shipping details.

  • To Improve Our Website: We analyze device and usage information to improve the functionality and user experience of our website.

  • To Communicate with You: We may use your contact information to respond to your inquiries, provide customer support, and send you important updates or promotional offers.

  • To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations, or to protect our rights, property, or safety, as well as those of our customers and others.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or providing other services on our behalf. These providers are obligated to protect your information and use it only for the purposes for which it was shared.

  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can request that we correct any inaccuracies in your personal information.

  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

8. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the notice.

9. Contact Us

If you have any questions or concerns about this Privacy Notice or how we handle your personal information, please contact us at [email/contact information].

By using our website, you acknowledge that you have read and understood this Privacy Notice and agree to our collection, use, and sharing of your information as described herein.

Term & Conditions 

Terms and Conditions

Introduction

Welcome to La Rasco LLC. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree with any part of these terms, you must not use our website.

1. Use of the Website

  • Eligibility: You must be at least 18 years old to use this website. By using this website, you represent and warrant that you meet this age requirement.

  • Account: You may need to create an account to access certain features of the website. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

2. Products and Services

  • Product Descriptions: We strive to be as accurate as possible in our product descriptions. However, we do not warrant that product descriptions, images, or other content on this website are completely accurate, complete, reliable, current, or error-free.

  • Pricing: All prices are listed in USD and are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice at any time.

  • Custom Products: Custom artwork and other personalized items are made to order based on your specifications. As these products are unique, all sales are final (see our Return & Exchange Policy for more details).

3. Payment Terms

  • Payment Methods: We accept various payment methods as specified at checkout. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website.

  • Payment Processing: All payments are processed securely. We do not store any payment information on our servers.

4. Shipping and Delivery

  • Shipping: We ship products to various locations as indicated at checkout. Shipping costs and delivery times may vary depending on your location and the items purchased.

  • Delivery: We are not responsible for delays in delivery caused by external factors, including but not limited to weather, carrier delays, or customs processing.

5. Return & Exchange Policy

Please refer to our Return & Exchange Policy for detailed information. Note that all sales are final, and we do not accept returns or exchanges except in cases of damaged or defective items.

6. Intellectual Property

  • Ownership: All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of La Rasco LLC or its content suppliers and is protected by applicable intellectual property laws.

  • Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal and non-commercial purposes. Any unauthorized use of our content is strictly prohibited.

7. Limitation of Liability

  • No Warranty: This website and all content, products, and services provided through it are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.

  • Limitation: To the fullest extent permitted by law, La Rasco LLC shall not be liable for any damages of any kind arising from the use of this website or from any information, content, materials, products, or services included on or otherwise made available to you through this website.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the state in which La Rasco LLC is based, without regard to its conflict of law principles.

9. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting to the website. Your continued use of the website after any such changes constitutes your acceptance of the new terms.

10. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at [email/contact information].

Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

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